Privacy Policy
Last Updated: January 15, 2025
At Droxo Fwitu, we're genuinely committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or interact with our investment education services. We believe transparency builds trust, so we've written this in plain language rather than legal jargon wherever possible.
1. Information We Collect
Personal Information You Provide
When you reach out through our contact forms or sign up for educational materials, we collect information you voluntarily share. This typically includes your name, email address, phone number, and sometimes your investment experience level. We ask for this because it helps us tailor our educational content to match where you are in your investment journey.
Information Collected Automatically
Like most websites, ours collects certain technical data automatically. Your browser sends us information about your visit—things like your IP address, browser type, pages you viewed, and how long you spent reading different sections. We use this to understand which educational resources are most helpful and where we might need to explain concepts more clearly.
- Device information and operating system details
- Browsing patterns and navigation paths through our site
- Referral sources that brought you to our website
- Time stamps and session duration data
2. How We Use Your Information
We're not in the business of selling your data or bombarding you with promotional emails. Here's what we actually do with the information you share:
| Purpose | Description |
|---|---|
| Educational Delivery | Sending investment concept guides and responding to your specific questions about financial topics |
| Service Improvement | Analyzing which content helps people most so we can create better educational materials |
| Communication | Responding to inquiries and providing updates about content you've expressed interest in |
| Legal Compliance | Meeting Canadian privacy law requirements and maintaining records as required |
We won't use your information for anything beyond what's described here without getting your explicit permission first. And we definitely won't sell your email to third parties or use it for unrelated marketing purposes.
3. Data Storage and Protection
Your information lives on secure servers located in Canada. We've put several layers of protection in place, including encryption during transmission and restricted access controls on our systems. Only team members who genuinely need access to provide you with educational resources can view your personal data.
Security Measures We've Implemented
- SSL encryption for all data transmitted between your browser and our servers
- Regular security audits and vulnerability assessments
- Staff training on data protection best practices
- Secure backup systems with encrypted storage
- Multi-factor authentication for internal system access
That said, no online system is completely immune to security risks. While we take this seriously and do everything reasonable to protect your data, we can't guarantee absolute security. If we ever experience a data breach that affects your information, we'll notify you promptly and explain what happened.
4. Your Rights Under Canadian Privacy Law
Canada's privacy legislation gives you specific rights regarding your personal information. These aren't just theoretical—we've built processes to make sure you can actually exercise them.
You have the right to know what personal data we hold about you, request corrections to inaccurate information, withdraw consent for certain uses, and ask us to delete your information entirely (with some legal exceptions).
Access and Correction
Want to see what information we have about you? Just send us an email at info@droxofwitu.pro with "Data Access Request" in the subject line. We'll provide a copy within 30 days. If you spot something that's wrong or outdated, let us know and we'll fix it promptly.
Data Deletion
You can ask us to delete your personal information at any time. We'll honour that request unless we have a legal obligation to keep certain records (like tax-related documentation). When we delete your data, it's gone from our active systems and backups within 90 days maximum.
Opting Out
Changed your mind about receiving educational content from us? Every email we send includes an unsubscribe link. Click it once and you're removed from our list—no need to confirm multiple times or wait weeks for processing.
5. Cookies and Tracking Technologies
Our website uses cookies, which are small text files stored on your device. Before you worry—we're not tracking your every move across the internet. We use basic cookies to remember your preferences and understand how people navigate our educational content.
Types of Cookies We Use
- Essential cookies that make the website function properly
- Analytics cookies that help us see which educational topics get the most attention
- Preference cookies that remember your settings between visits
You can disable cookies in your browser settings if you prefer. Just know that some parts of the website might not work as smoothly without them. We don't use advertising cookies or share cookie data with ad networks.
6. Third-Party Services and Data Sharing
We work with a few carefully selected service providers who help us operate the website and deliver educational content. These companies have access to some of your information, but only what they need to perform their specific functions.
When We Share Data
We share information with email service providers who help us send educational materials, analytics services that show us website usage patterns, and hosting providers who keep the website running. All these partners are contractually required to protect your data and can't use it for their own purposes.
We might also disclose information if legally required—for example, in response to a valid court order or to comply with Canadian financial regulations. But we'll never sell your personal data to marketers or hand it over to third parties for their promotional activities.
7. Data Retention Periods
We don't keep your personal information forever. Different types of data have different retention schedules based on how long we actually need them and what Canadian law requires.
- Contact inquiries: Kept for 3 years after last interaction
- Educational material subscriptions: Maintained until you unsubscribe
- Website analytics: Aggregated and anonymized after 26 months
- Financial records (if applicable): Retained for 7 years per tax requirements
After these periods expire, we either delete the data or anonymize it so it can't be traced back to you. Anonymized data helps us understand long-term trends in investment education needs without compromising anyone's privacy.
8. Children's Privacy
Our educational content about investment concepts isn't designed for children under 16. We don't knowingly collect personal information from minors. If you're a parent and discover that your child has provided us with personal information, please contact us so we can delete it immediately.
9. Changes to This Policy
Privacy laws change, and occasionally we update our practices to stay current. When we make significant changes to this policy, we'll post the updated version here and change the date at the top. For major changes that affect how we use your data, we'll send an email notification to everyone on our contact list.
We recommend checking back here periodically, especially if privacy matters to you. We'll never retroactively change how we handle data you've already shared without your permission.
10. International Data Considerations
While we're based in Canada and primarily serve Canadian visitors, people from other countries sometimes access our educational content. If you're outside Canada, your data is still stored on Canadian servers and protected under Canadian privacy law, which is generally considered quite strong.
For visitors from the European Union, you have additional rights under GDPR. For California residents, the CCPA provides extra protections. We respect these frameworks even though they don't technically apply to a Canadian company—because treating everyone's privacy seriously just makes sense.
Questions or Concerns?
If anything in this policy is unclear, or if you have questions about how we handle your information, we're here to help. Reach out anytime:
Email:
info@droxofwitu.pro
Phone: +1 613-534-2415
Mail: 350 Carlow Rd, Port Stanley, ON N5L
1B6, Canada
We aim to respond to privacy inquiries within 48 business hours. If you're not satisfied with how we've addressed your concerns, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.